In short — YES! Many people hesitate to go through insurance, worrying about hidden fees or increased premiums. At Gem State Dent Repair in Garden City, Idaho, we make the process simple and transparent. We work directly with your insurance adjusters, handling all the communication and paperwork so you don’t have to stress about it.

You Have the Right to Choose Your Repair Facility

By law, you have the right to choose any repair facility to fix your vehicle. While many insurance companies have “preferred” or “approved” repair shops on their list, you are not required to use them. Insurers often encourage you to pick from their network, but the decision is entirely yours — and that right is protected by Idaho law.

At Gem State Dent Repair, we’re committed to ensuring your vehicle gets the quality care it deserves, not just what’s most convenient or cost-effective for your insurance company.

Understanding Different Types of Insurance Coverage

Most drivers are familiar with liability and collision coverage, but fewer know about comprehensive insurance. Comprehensive coverage allows you to file a claim for damages caused by incidents other than a collision — for example:

  • A hit-and-run while your car is parked
  • Door dings in parking lots
  • Hail damage or debris from storms
  • Accidental bumps from trash cans or shopping carts

These types of claims usually don’t count against you and can help you get your vehicle repaired affordably using your insurance benefits.

Why Insurance Companies Push DRPs (Direct Repair Programs)

Insurance companies often promote their Direct Repair Program (DRP) shops because they’re “cost-effective.” However, what’s cost-effective for the insurer isn’t always best for you.

These shops sometimes use aftermarket or used parts to cut costs — parts that may not match your vehicle’s original quality. This can lead to lower repair standards and a decrease in your car’s resale value.

At Gem State Dent Repair, our paintless dent repair (PDR) process is faster, more precise, and maintains your vehicle’s factory finish and value. What might take a traditional body shop weeks, we can often complete in just days.

Lifetime Warranty — What You Should Know

Insurers often claim their DRP shops offer a “lifetime warranty,” but here’s the truth: any reputable repair shop will stand by their work.

At Gem State Dent Repair, we provide a lifetime warranty on all our PDR services, along with a 100% satisfaction guarantee. We’re committed to ensuring your repair is done right the first time — without shortcuts or unnecessary replacements.

In a Nutshell

Insurance companies may try to steer you toward DRP facilities to save themselves money, but that doesn’t mean it’s your best option. These shops might use cheaper parts and methods that can reduce your vehicle’s value.

With Gem State Dent Repair in Garden City, Idaho, you get:
✅ Professional, high-quality paintless dent repair
✅ A lifetime warranty on all repairs
✅ Full insurance support and transparent communication
✅ The freedom to choose the repair shop that works for you

Don’t let insurance companies decide where you repair your vehicle.
Know your rights, understand your coverage, and choose Gem State Dent Repair — the local experts who care about your car’s quality, value, and your peace of mind.