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Frequently Asked Questions about Paintless Dent Repair

Gem State Dent Repair & Auto Hail Specialist. We have repaired thousands of vehicles to pre-accident condition using our environmentally friendly methods of repair. Saving the world one gallon of paint at a time!

FAQs

Popular Questions We Get Asked All the time

Here’s the top questions we keep getting asked about PDR and our services for Paintless Dent Repair in Boise. We decided to make a FAQs page for you…

No, paintless dent repair is a permanent restoration. This saves the original factory panel and paint finish to restore your vehicle to pre-damage condition.

Paintless Dent Repair (PDR) Most repairs are finished in a matter of hours. Larger collision damage may take multiple days to repair to a flawless result due to the art behind the craft.

Unfortunately, not every dent is a candidate for paintless dent repair. When there is extensive paint damage or road rash then we would recommend our trusted locally owned body shops. Access is another factor which may lead to us not being able to repair the damage, we need to gain access to the inside of the panel with tools specifically designed to reach had to access locations, in some instances the tolerances are to tight and we cannot get to the damage.

Going to a conventional collision repair facility can be costly and time-consuming. Taking time out of your busy schedule to get estimates from body shops can be a hassle, our estimates can often be done by photos over text or email with larger damage needing in person inspection. Upon receiving your estimate, you have a few options, in most cases a repair can be paid for out of pocket, when your vehicle has extensive damage or hail damage that can be repaired with paintless dent repair, filing a claim with your insurance company may be your best route. We work with all insurance providers and can handle all of that process for our clients to make it as convenient as possible.

When the vehicle is approved for repair, you can schedule the vehicle for drop off at our shop or we can provide mobile service for convenience on most repairs with a mobile service add on pending location in the valley. You can go about your day while we work to restore your vehicle to pre-accident condition or wait in our lobby while your vehicle is repaired. When you have larger damage or hail repairs you may need to get a rental (which might be provided by your insurer pending coverage).

  • You can text, email, or send us a photos of the damage from four feet back with multiple different angles.
  • Most times with this we can send you a quote or a ballpark estimate. 
  • On the day of the appointment, our technician will arrive to the address specified and perform the repairs as you go about your routine.
  • In shop repairs can be dropped off at your convenience the evening before a repair with our night drop box, or by arriving at the scheduled time.
  • The technician will notify you as soon as all the repairs are finished.
  • When you’re completely content with your new vehicle, you can pay our technician.

Our mobile paintless dent repair service provides the fastest, easiest, and most convenient means for restoring your vehicle to its original condition with most dents, dings, creases, body line dents and minor collision repair available for this service.

Yes, we work with all insurance companies and can help with your claims process. Most often a claim would be recommended on large collision style paintless dent repairs or extensive damage like that in the event of a hail storm or hail damage while traveling.

Need help filing an insurance claim that will cover your PDR repair? Reach out to us today and we can walk you through the process and speak with you insurance companies representatives at any time.

Most PDR repairs take between 1 to 3 hours. However, in some cases, it may take longer. Hail damage may take multiple days, but once scheduled you will be reassured of a timely completions that is much less of a wait than conventional body shop repairs. If you have questions about how long your repair will take, please feel free to ask at the time of estimate.

Most automobile dents are repairable using our dent repair service, but considerable collision damage will need to be repaired by a conventional body shop and paint facility. There are excellent locally owned facilities who truly care about their clients, like ourselves, which we recommend our customers.

Variables to which we need to consider in repairs are number one the safety of our clients and any future owner of the vehicle to be driven. If a repair jeopardizes this for you or any future client we will recommend a conventional body repair facility to do the repair to manufactures conventional repair protocols. 

There are many reasons for Paintless Dent Repair (PDR)’s popularity today. Primarily, it is because it is a cost-effective and efficient way to repair dents ,dings, hail damage and moderate collision repairs while retaining your original factory paint and finish. 

Paintless dent repair is less invasive and quicker in almost all scenarios regarding the auto body repair industry. Quicker turnaround from drop off to pick up, environmentally friendly, and peace of mind knowing your vehicle has not been repainted.

Insurance companies were a significant contributor to the popularity of Paintless Dent Removal system. After Insurance Companies found that PDR eliminates the need to compromise the vehicles factory paint finish, so guarding the original factory warranty, they embraced PDR.

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